Service Department

Our Location

Middletown Volkswagen
200 Dolson Avenue
Middletown, NY 10940

Service: 845-344-4440
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

VW Genuine Battery Image
$17.50 Off

Genuine VW Battery and Installation*

– Battery test and installation – Limited warranty included** Offer valid on 000-915-105-DE, 000-915-105-DG batteries only. Offer cannot be used on Touareg, Phaeton, Jetta Hybrid, 6-cylinder EOS, and 6-cylinder CC models. Excludes testing on High-Voltage Battery.

* Must present offer at time of write-up. Discount applied before taxes. May not be combined with other offers. Limit one per customer. Not redeemable for advertised specials, previous purchases, or cash. Offer expires 03.31.26. Valid at a participating Volkswagen dealership only. See participating dealer for complete details. ** For purchases on/after 04.01.26, Genuine VW Batteries carry a 3-year parts-and-labor replacement limited warranty. Restrictions apply. See dealer for complete details.

VW Genuine Brake Image
$32.50 Off

Genuine VW Brake Pad and Rotor Replacement*

Includes a visual inspection of the brake system and the installation of either front or rear Genuine VW Brake Pads and Rotors. Brake service may require additional parts or labor not eligible for this offer.

* Must present offer at time of write-up. Discount applied before taxes. May not be combined with other offers. Limit one per customer. Not redeemable for advertised specials, previous purchases, or cash. Offer expires 03.31.26. Valid at a participating Volkswagen dealership only. See participating dealer for complete details.

VW Genuine Oil Image
$145.95

Oil and Filter Service*

What your engine craves. Service includes: – Oil and filter change using up to 6 quarts of synthetic motor oil – Complimentary dealer Multi-Point Inspection

* Must present offer at time of write-up. Price applies for most models; some models are not eligible. Price includes parts and labor. Price does not include taxes. May not be combined with other offers. Limit one per customer. Not redeemable for advertised specials, previous purchases, or cash. Offer expires 03.31.26. Valid at a participating Volkswagen dealership only. See participating dealer for complete details.

Get a $100 Instant Rebate – when you purchase four eligible Bridgestone tires.
$32.50 Off

Set of Four Tires*

We carry major brand-name tires designed to fit your Volkswagen model—all at competitive prices.

* Must present offer at time of write-up. Discount applied before taxes. May not be combined with other offers. Limit one per customer. Not redeemable for advertised specials, previous purchases, or cash. Offer expires 03.31.26. Valid at a participating Volkswagen dealership only. See participating dealer for complete details.

VW Service Coupon Image
$10.00 Off

Front Wiper Blade Replacement*

Genuine Volkswagen Wiper Blades are designed to fit the curved, contoured surface of your windshield, providing superior wiping quality and long-lasting performance in varying weather conditions.

* Must present offer at time of write-up. Discount applied before taxes. May not be combined with other offers. Limit one per customer. Not redeemable for advertised specials, previous purchases, or cash. Offer expires 03.31.26. Valid at a participating Volkswagen dealership only. See participating dealer for complete details.

VW Service Coupon Image
$34.95 Off

Winter Service Special*

– VW Synthetic Oil and Filter Change (up to 6 quarts) – Rotate tires, correct tire pressure, and check for wear – Inspect radiator, heater hoses, belts, and water pump, and check system for leaks – Inspect brake pads, rotors, tire condition, and tire air pressure

* Must present offer at time of write-up. Discount applied before taxes. May not be combined with other offers. Limit one per customer. Not redeemable for advertised specials, previous purchases, or cash. Offer expires 03.31.26. Valid at a participating Volkswagen dealership only. See participating dealer for complete details.

VW Accessories Image
Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 01.01.26 and 03.31.26

Allow 8–10 weeks for delivery of Visa Prepaid Card.

15 Receive a 15% rebate via a Visa Prepaid Card by mail when you purchase select Volkswagen Accessories from a participating dealership. Recreational and sporting equipment is not eligible for the 15% accessories rebate. Volkswagen Accessory Rebates may be combined with dealer discounts/offers. Rebate based on purchase amount before taxes and labor. Allow 8–10 weeks for delivery of Visa Prepaid Card. Not redeemable for advertised specials, previous purchases, or cash. One rebate per household. Limitations apply. Void where prohibited. Offer expires 03.31.26. Visit volkswagenrebates.com or see participating Volkswagen dealer for complete details. 16 Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A Inc. Card may be used everywhere Visa debit cards are accepted. This optional offer is not a Pathward product or service nor does Pathward endorse this offer. Cards expire after 6 months, unused funds will forfeit after expiration. Card terms and conditions apply.

SiriusXM Radio Image
SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19

Get 165+ channels of ad-free music, talk, sports, comedy, news, and more, with the SXM App. Subscribe to the Music & Entertainment Plan and get your first 12 months for $4.99/month. See offer details.

19 Offer Details: Activate a Music & Entertainment subscription and pay a $4.99/month for your first 12 months, plus get free activation (a $15 savings). Fees and taxes apply. A credit card is required on this offer. Service will automatically renew thereafter every month, and you will be charged at then-current rates (currently, $17.99/month). Please see our Customer Agreement at siriusxm.com for complete terms and how to cancel, which includes online methods or calling us at 866.635.2349. All fees, content, and features are subject to change. This offer cannot be combined with any other and may be modified or terminated at any time. Offer good only on currently inactive radios. Channel lineup varies by package. Current information and features may not be available in all locations or on all receivers.

Meet Our Service Staff

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Assistant Service Manager
Andy Frey
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Service Advisor
Dan Pietrovito
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Service Advisor
Colin Kavanagh
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Service Advisor
Ryan Oflaherty

Contact Information

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The whole transaction was a pleasure

- ronald, GOOGLE

Thank you to Jamal, Nicole and the rest of the staff at Middletown Volkswagen for helping get our family into a new vehicle . You made the process quick and painless. Everyone was so helpful and answered all our questions to make sure we found the perfect fit for our family in our budget.

- Nicole Bernard, GOOGLE

Very friendly and knowledgeable which ended either a great experience. Will definitely purchase another vehicle for Middletown Volkswagen Mazda. John Glasgow has a great personality and goes right to business making a deal.

- Angel Luis, GOOGLE

Great experience at Middletown VW. I leased with them 3 years ago and came back to purchase my car. John Glasgow helped me both times, and made the process nice and easy. I would highly recommend them.

- Alexandria Graber, GOOGLE

John Glasgow was such a pleasure to work with at Middletown Mazda. He’s someone to ask for if purchasing or leasing a vehicle.

- Mary Reiver, GOOGLE

John Glasgow is amazing and very easy to work with , went out his way to deliver great customer service! 10/10 would recommend!!

- Diego Jacome, GOOGLE

John Glasgow was very helpful, homest and straightforward. Thanks again John!

- Julio Gonzalez, GOOGLE

I had an amazing experience at Middletown Volkswagen. Everyone there was extremely friendly and shockingly (by comparison to other normal dealers) not pushy AT ALL. I specifically worked with Byron Greathouse and that dude was phenomenal. Not kidding when I tell you, there wasn’t a question he...

- Michael Snook, GOOGLE

John Glasgow and Nicole Palladino were extremely helpful in purchasing our new Tiguan. They both made this purchase one of the best buying experiences we have ever had. Outstanding service ! Thanks again !!

- Chris Hagen, GOOGLE

John Glasgow is a great sales consultant. He made the experience easy with no pressure. Great personality and a genuinely nice guy. When you go to Middletown VW, be sure to ask for John.

- Matthew Kennedy, GOOGLE

This is our 2nd time buying a car from Middletown Volkswagen. We walked in on NYE & left with a new car. We worked with Pete J & he was great. I told him what I wanted, he worked with me to make that happen. From start to finish our experience was great. We will definitely return again in the...

- Devon Harman, GOOGLE

Update: After posting this review, I spoke directly with the General Manager, Jim. He was very appreciative of me bringing this situation to his attention and agreed that no bank would require the purchase of a warranty to maintain a quoted interest rate. He took the concern seriously and assured...

- Jessica Zschoche, GOOGLE

Just picked up a VW Atlas. We had a pleasant no pressure transaction. Our salesman Peter was great as were all of the staff we dealt with. If you're looking for a VW check this dealer out.

- J F, GOOGLE

Had an awesome experience getting my new car! Big thanks to John Glasgow! He was awesome and explained everything so well! Would definitely come here again!

- Julia Deyo, GOOGLE

Our experience was amazing. Byron was an amazing sales associate and wasnt pushy at all and very informative. Nicole,the finance manager was kind, easy going and amazing. Highly recommend

- Dana Moore, GOOGLE

Byron was patient, understanding, and very informative. I will definitely recommend this Volkswagen dealer and Byron to anyone looking for a new vehicle. Nicole, the finance manager was personable, helpful, and warm in a comforting way.

- Kevin Plummer, GOOGLE

Had my eye on a Used car for a while and John G helped me with the entire buying process, very professional service and accommodation. Would recommend for anyone looking for a new car.

- Dan McMillan, GOOGLE

John, Nicole, and George were great to work with!

- Sophie Foss, GOOGLE

John Glascow has been a great help I struggled getting approved and somehow someway he made it happened thank you for all your help

- Justin avery, GOOGLE

Buying a car at Middletown Mazda was awesome gabrielle our sales guy was amazing and nicole the finance person was awesome. Go there.

- merisa Kantor, GOOGLE

Great service , George, John , Chelsea and Nicole were fantastic and professional

- Joseph McManus, GOOGLE

Excellent service!! We will definitely be back for future purchases! John Glasgow is amazing!!

- Barbie Harvey-Hall, GOOGLE

John in sales was great ! Made my experience leasing my new car great ! Also want to thank the used car manager Cheese and the manager Joe! They made my experience quick when I said I needed to be out by a certain time.

- Kiah H, GOOGLE

I came into Middletown Mazda and spoke to John Glasgow about getting a price on a Mazda CX5. He was very attentive to my price range and options I wanted. He gave me a great deal and the loans rate I wanted. I’m very satisfied with the John and the staff at Mazda Middletown

- Thomas Haughey, GOOGLE

I’d like to share our excellent experience w/ Middletown VW. This was our very 1st visit to the store and my wife & I were extremely impressed by the knowledgeable, professional, warm & friendly staff. Absolutely no pressure and a high quality test drive capped off with a GREAT deal! Selection of...

- Jim Corsie, GOOGLE

Just want to say,I appreciate the Integrity of John Glasgow, He helped me with different options I could go with purchasing my car, He's more the a car salesman, He was looking after my concerns as well.

- adelbert mcmillan, GOOGLE

We had a great experience at Middletown Volkswagen. Peter J was not at all pushy, answered all of our questions, and went out of his way to get us an earlier than expected delivery on the vehicle. We would go back to Peter again for sure.

- R Beisler, GOOGLE

Peter was great throughout the whole process. Very communicative, professional, and personable! Definitely recommend working with him.

- Diane Couzens, GOOGLE

John and Nicole were amazing to work with! They made the car buying process seamless!

- Lindsey Hefele, GOOGLE

I dealt with John Glasgow Nicole and George and they were truly compassionate and listened to all my needs and concerns. They actively throughout the whole process were by my side and helped me to get the vehicle I wanted. I can’t say enough good things about them.

- kippy hemmer, GOOGLE

Wonderful experience with Byron and Nicole! We drove from a few hours away and were able to leave the same day with a new car. They went above and beyond to help us through the financing and insurance processes. Highly recommend and would make the drive again someday!

- Julianna Keyser, GOOGLE

Second time working with John Robert Glasgow, third time leasing. John makes the buying experience wonderful and everything is seamless!!!! So happy!

- Teresa Lindsay, GOOGLE

Outstanding customer service! I want to personally thank Sully, Nicole and George for going above and beyond to help my family into a safe and reliable vehicle. We can't thank you enough for your kindness, patience and transparency.

- Sydney Skinner, GOOGLE

Absolutely Amazing Experience at Middletown Volkswagen! I went into Middletown Volkswagen with my fiancée and our 2-year-old son with nothing but hope and a prayer. I had a beat-up old Buick to trade in and was just looking for something reliable that fit our budget. From the moment we walked in,...

- Xander D, GOOGLE

Was on our way back from vacation and got a warning light on the dash. Was over 150 miles away from home and got towed in. Ryan O'Flaherty and entire team there got me right in and fixed within 40 minutes. An amazing job by the entire staff. So friendly and accommodating. I can't say enough about...

- michael colella, GOOGLE

Smooth sailing on trading in my truck for a VW Taos. Worked with Byron, Johnny and Nicole all of which were amazing and put up with all my calls and questions etc. Not by fault of the dealership it took a week since my bank was slow with the funds. So I’d call a couple times a day with updates...

- Jaime Kabalan, GOOGLE

John was amazing! He was so quick and great with every aspect of our car buying experience!

- Allison Whitehead, GOOGLE

John Glasgow was a very pleasant VW Rep to deal with. I waked in with an idea of what I was looking for and he completed the task beyond what I was expecting. Very knowledgeable and efficient!!! Highly recommend. I’d get another car from him 👍🏻

- Allison Creamer Schwerd, GOOGLE

Nicole, George and John were all amazing to work with! From the minute i walked in they treated me professionally and with care, no shady bs that you get from some of the other dealerships! Even when i was back and forth they were super patient and listened to what i wanted/needed. This is my...

- maria sairrino, GOOGLE

The stress of car shopping was taking a toll. I had given up and was completely over it. We decided to give Volkswagen a try even after some difficulties in the past. We sat down with John Glasgow and told him what we were looking for and it was tough at first. He dealt with my stalking and...

- Shante Ferguson, GOOGLE

Great experience with vw Love car 2025 Tiguan sel r line John was professional and efficient Will buy again from him Fantastic guy !

- Christine Nevin, GOOGLE

Friendly sales team. Thanks to John Glasgow for helping us get our new Jetta.

- Geoffrey Green, GOOGLE

We can with intention to check out the new Tiguan, John Glasgow sales representative meet us and discuss some options, no pressure, really informative. We were aloud for a test drive new Tiguan R Line great experience, we ended purchasing the vehicle, John helped us through the financial process...

- Luis Rosa Colon, GOOGLE

I was able to negotiate a price to stay within my budget. No pressure from the dealership. I took 48 hours to decide without constant calls. Very happy with the car and the dealers service center

- Anthony D'Arco, GOOGLE

Our sales consultant John Glasgow was the awesome, knowledgeable , dedicated efficient and effective. We came back for our second car!!. My experience was one of the best highlights of this weekend!!!!

- Luis Morales, GOOGLE

I had a great experience buying my new VW thanks to John. He was helpful, knowledgeable, and made the entire process smooth and stress-free. I appreciated his consistent communication and no-pressure approach. Highly recommend working with him if you’re looking for a new car!

- Allie Billias, GOOGLE

It was very Simple and easy. Salesman John Glasgow listened to what I wanted and made the deal work. Thank . 2nd vehicle purchased from this dealership. Customer service has always been outstanding. Thank you VW Middletown

- Shareen Pradier, GOOGLE
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